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How Do I Manage My SMS Club Reminders?

This article explains how to manage SMS notifications and reminders on the platform.

Manage your SMS reminders

To set up, change, or cancel SMS reminders for your club, open the club information page, choose a reminder option, and confirm. Reminders are sent 1 hour before your club starts. Follow the three steps below.


Before you start: SMS reminders require a valid mobile number saved on your account. To add or update your number, go to Account Settings > Personal Details.

1. Open the club information page

Open the club information page for your club. You can find it by browsing or searching for your club and selecting it from the results.

Club information page

If you’re not sure how to find the club information page, click the link here to read our guide: Where to Find Club Information


2. Choose your reminder option

On the club information page, select the option that works best for you.

  • Click Single SMS Reminder to receive a one-off SMS reminder before your session.
  • Click Repeated SMS Reminder to receive SMS reminders for each upcoming session.

Single SMS Reminder button on the club information page

Repeated SMS Reminder button on the club information page


3. Confirm, change, or cancel your reminder

After selecting a reminder option in Step 2, an on-screen confirmation message appears to confirm your reminder has been set. No further action is required.

To change your reminder, return to the club information page and select a different option — your previous reminder will be replaced automatically.

To cancel an SMS reminder, select Cancel Reminder on the club information page. This stops all SMS reminders for that club — and you can always set a new one whenever you'd like to.

Cancel Reminder button on the club information page

You can change or cancel your reminder at any time by returning to the club information page and selecting a new option.